Last updated: September 2026
Lonbar Construction & Maintenance Ltd respects your privacy and is committed to protecting your personal information.
This privacy policy explains how we collect, use and protect information provided to us when you contact us, request a quotation or submit an enquiry through our website, Facebook, Instagram or other communication channels.
Information we may collect
We may collect information including your name, email address, telephone number, property address and details about the building or renovation work you are considering. We may also retain correspondence relating to your enquiry, quotation or project.
We only ask for information reasonably required to respond to your enquiry, provide quotations, arrange appointments and carry out our construction and maintenance services.
How we use your information
We may use your information to respond to enquiries, contact you regarding your proposed project, arrange consultations or site visits, prepare quotations, manage agreed works and maintain appropriate business and accounting records.
Where appropriate, we process your information because it is necessary to take steps at your request before entering into a contract or to perform a contract with you. We may also process information where necessary for our legitimate business interests or to comply with legal obligations.
Submitting an enquiry does not automatically subscribe you to unrelated marketing communications.
Facebook and Instagram enquiries
If you submit your details through a Facebook or Instagram lead form, the information you provide will be supplied to Lonbar Construction & Maintenance Ltd so that we can respond to your enquiry.
Meta may separately process information in accordance with its own privacy terms.
Sharing your information
We do not sell your personal information.
Where necessary in connection with your enquiry or project, information may be shared with trusted subcontractors, professional advisers, suppliers, building professionals or service providers. We may also disclose information where required by law.
We only share information where there is a legitimate reason to do so.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or contractual requirements.
Information relating to completed projects may therefore be retained for longer than information relating to an initial enquiry that does not proceed.
Keeping your information secure
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Your rights
Under UK data protection law, you may have rights relating to your personal information, including rights to request access to your information, request correction or deletion in certain circumstances, restrict or object to certain processing, and withdraw consent where processing is based on consent.
If you have any questions about how we use your information or wish to exercise your rights, please contact us.
Contact us
Lonbar Construction & Maintenance Ltd
Email: enquiries@lonbar.co.uk
Telephone: 07507 125276
Website: www.lonbar.co.uk
If you are unhappy with how your personal information has been handled, you also have the right to raise a concern with the Information Commissioner’s Office (ICO).
The ICO specifically recommends making the notice easy to find at the point where information is collected, so putting this on the website and linking Meta’s lead form directly to it is exactly the right approach.